Jay’s research is in participatory methods for the design, development and evaluation of future technologies and services.

Jay delivers projects working alongside NHS Scotland’s health boards, Scottish policymakers and Scotland’s citizens. For example: the co-design of national services in response to the COVID-19 pandemic; the participatory design of NHS Grampian’s in-patient record-keeping system and the simulation and demonstration of innovative digital health and care infrastructure.

He is currently a Research Fellow within the School of Innovation and Technology at The Glasgow School of Art. Previously his research was in human-computer interaction and he has a Ph.D. in Artificial Intelligence. He also has several years of commercial experience in designing and developing novel digital technologies.