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  • Resources - Academic Publications

    How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff Report 2024 Start Now DHI 10 Year Strategy 2024 – 2033: Transforming great ideas into real solutions Report 2024 Start Now DHU Executive Digest Report 2024 Start Now How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff Report 2024 Start Now Digital Mental Health Innovation Cluster - Annual Report 2023-2024 Report 2024 Start Now Participatory design of service innovation to support people and their carers in Moray Paper 2023 Start Now Digital Health & Care Innovation Centre Phase 2 - Year 4 Annual Report (August 2022 to July 2023) Executive summary 2023 Start Now Digital Health and Care Education and Training Provision in Moray Report 2023 Start Now Digital Lifelines: DHI Discover and Define Report 2023 Start Now 10 Years of Meaningful Co-design Show / exhibition 2023 Start Now MINDSET Workstream 2: Scoping Review for the Distribution and Procurement of Mental Health and Wellbeing XR Experiences, Products and Solutions in the UK Report 2023 Start Now Transforming Diabetes Care Through Innovation: Identifying Priorities and Mapping The Diabetes Innovation Landscape In Scotland Report 2023 Start Now Healing Fabulations: A dialogic methodology for digital codesign in health research Paper 2023 Start Now Digital Lifelines: DHI Discover and Define Report 2023 Start Now Future healthcare staff still ‘largely being trained to work in the non-digital world’, review finds Article 2022 Start Now Transforming Diabetes Care Through Innovation Report 2022 Start Now Digital Mental Health: Findings of a Desktop Horizon Scan for Global Leaders & Digital Innovation Opportunities Report 2022 Start Now Patient co-design of digital health storytelling tools for multimorbidity: A phenomenological study Paper 2022 Start Now Transforming Diabetes Care Through Innovation Report 2022 Start Now Moray's new rural Centre of Excellence for Digital Health & Care Innovation: a hub for inclusive engagement for transformational social impact Poster 2022 Start Now Emerging Trends in Digital Health and Care: A Refresh Post-COVID Report 2022 Start Now User Requirements for Comanaged Digital Health and Care Review Paper 2022 Start Now Emerging Trends in Digital Health and Care: A Refresh Post-COVID Report 2022 Start Now Care Homes Assessment Tool Proof of Concept: Stage 2 Report Report 2022 Start Now Towards a shared understanding of genuine co-design with people with lived experience: reflections from co-designing for relational and transformational experiences in health and social care in the UK Paper 2022 Start Now Digital Health & Care Innovation Centre Phase 2 – Year 3 Annual Report (August 2021 to July 2022) Executive summary 2022 Start Now Emerging Innovations in Digital Mental Health: A Deeper Dive Report 2022 Start Now NHS Tayside: Child Weight Management Report 2021 Start Now Digital Health & Care Innovation Centre Phase 2 - Year 2 Annual Report (August 2020 to July 2021) Executive summary 2021 Start Now Mapping Policies Relating to the Digital Transformation of Health and Care Sector and the Associated Workforce Skills and Capabilities in Scotland and the UK Report 2021 Start Now Digital Solutions Supporting Healthy Weight Management and the Type 2 Diabetes Prevention Framework Report 2021 Start Now Scaling digital health innovation: developing a new 'service readiness level' framework of evidence Article 2021 Start Now Using Innovation to Develop Digital Tools for Public Health During the COVID-19 Pandemic Paper 2021 Start Now SCOTCAP Service Evaluation Report 2020 Start Now Next Generation Asthma Care Report 2020 Start Now Community Mental Health Interim Report Report 2020 Start Now Creation of a Universal Health & Wellbeing Service: What is the Offer to Citizens in Distress? Design Workshop Report Report 2020 Start Now A Review of Digital Technology Solutions to Support Caregivers Report 2020 Start Now A Digital Resource to Increase Walking for the Self-Management of Type 2 Diabetes for Ethic Minority Populations in the UK: Qualitative Study Presentation 2020 Start Now Community Mental Health and Wellbeing: What Does Gold Standard Look Like? Design Workshop Report Report 2020 Start Now Rapid Review of Contact Tracing Methods for COVID-19 Report 2020 Start Now Review of Current Use of Digital Solutions for Mental Health Report 2020 Start Now Process Evaluation for Technology Enabled Atrial Fibrillation Screening after a Stroke in Scotland Report 2020 Start Now Discover a career in digital health and care Video 2020 Start Now Global Examples of Methods and Tools for Supporting and Incentivising Self-Isolation at Home Report 2020 Start Now Mapping Experience of Atrial Fibrillation Screening in Secondary Care Following Stroke Report 2020 Start Now Global Examples of COVID-19 Surveillance Technologies Flash Report Report 2020 Start Now Digital Health & Care Innovation Centre Phase 2 - Year 1 Annual Report (August 2019 to July 2020) Executive summary 2020 Start Now Use of Participatory Apps in Contact Tracing: Options and Implications for Public Health, Privacy and Trust Report 2020 Start Now A College–Innovation Centre Pilot Programme End of Programme Report Report 2019 Start Now Baseline Workforce Survey Appendix 4 Report 2019 Start Now NHS Greater Glasgow & Clyde: Trauma & Orthopaedics Report 2019 Start Now Scottish Access Collaborative: Respiratory Report Report 2019 Start Now Scottish Access Collaborative: Gastroenterology Report Report 2019 Start Now FUTUREquipped SMART Housing Unit Descriptor for 'Understanding SMART Homes from a Construction, Information and Communication Technology, and Health and Care Perspective': SCQF Level 6. Report 2019 Start Now Structured Education and Digital Learning for Diabetes Care in Scotland Report 2019 Start Now Scottish Access Collaborative Specialty Series Report Report 2019 Start Now Care 4.0: An Integrated Care Paradigm Built on Industry 4.0 Capabilities Paper 2019 Start Now Person-Centred Records: A High-level Review of Use Cases Report 2019 Start Now NHS Greater Glasgow & Clyde: Gastroenterology Report 2019 Start Now Report on Health Ageing 2.0 Key Challenges: High-Level Review of the Scottish Context Report 2019 Start Now Transforming Conversations about Type 2 Diabetes Report 2019 Start Now ICT Sector: Learning Materials - FUTUREquipped Project Report 2019 Start Now Artificial Intelligence for Improved Cancer Care Paper 2019 Start Now Emergent Themes from Consultation with Strategic Stakeholders Appendix 3 Report 2019 Start Now FUTUREquipped Assessment Support Pack for 'Understanding SMART Homes from a Construction, Information and Communication Technology, and Health and Care Perspective': SCQF Level 6 Report 2019 Start Now Spotlight on Careers in Digital Health and Care: Addressing Future Workforce Development Needs in Digital Health and Care Report 2019 Start Now Scoping Review of the Literature on Workforce Models, Workforce Planning and Development Approaches: Appendix 1 Report 2019 Start Now Creating and Applying an Evaluation Framework for the National Decision Support Programme in Scotland Article 2019 Start Now Metaskills: Learning Materials - FUTUREquipped Project Report 2019 Start Now Digital Health and Care Institute: Scottish Diabetes Policy and Market Report Report 2019 Start Now Construction Sector: Learning Materials - FUTUREquipped Project Report 2019 Start Now Review of Emerging Trends in Digital Health and Care: A report by the Digital Health and Care Institute Report 2019 Start Now Health and Care Sector: Learning Materials - FUTUREquipped Project Report 2019 Start Now Spotlight on Careers in Digital Health and Care: Skills Heat Map Factsheet Factsheet 2019 Start Now Our Time to Shine: Empowering the Data, Information and Knowledge Workforce as a Driving Force for Digital Health and Care Report 2019 Start Now High Level Mapping of Relevant Existing Capability/Competency/Career Frameworks: Appendix 2 Report 2019 Start Now DHI Demonstration & Simulation Environment DHI Phase 1b - Lessons Learned Report 2019 Start Now Person-centred Records Report 2019 Start Now Open-source Data Analysis and Machine Learning for Asthma Hospitalisation Rates Article 2018 Start Now Introduction to the Demonstration & Simulation Environment (DSE) Blog post 2018 Start Now Citizen-centred Data Sharing: National Identifiers Blog post 2018 Start Now Service Redesign Pillars Blog post 2018 Start Now A person-centred vision of care for people living with multiple long-term conditions for the modern outpatient programme: Final Report Report 2018 Start Now Thoughts on Citizen Empowerment and Person-centred Care Blog post 2018 Start Now Making technology meaningful in social care Report 2018 Start Now Supporting Health and Wellbeing: Can Smart Housing Help Revolutionise Health and Care? Report 2018 Start Now Next Generation Asthma Care Paper 2018 Start Now DHI's Key Areas of Exploration Blog post 2018 Start Now Chronic Pain Management: Review of current practice against a standardised systematic approach Paper 2018 Start Now Digital Diabetes Dudes Report 2018 Start Now Digital Diabetes Dashboard Executive summary 2018 Start Now Review and Analysis of the Digital Health Sector and Skills for Scotland Report 2018 Start Now Scottish Access Collaborative Urology Final Report 2018 Start Now International Practice on Digital Apps Report 2018 Start Now Digital Health & Skills in Scotland Factsheet Factsheet 2018 Start Now Digital Diabetes Executive summary 2018 Start Now Scottish Access Collaborative Gynaecology Final Report Report 2018 Start Now Digital Diabetes IDDEAS and GDS Report 2018 Start Now Visualising Complexity in Health and Care for Meaningful and Sustainable Change Paper 2018 Start Now Citizen-centred Data Sharing : What Does It Mean and Why Do We Need It? Blog post 2018 Start Now Language of Pain: Merging multiple voices for improved chronic pain management Poster 2018 Start Now Scottish Access Collaborative Cardiology: Final Report Report 2018 Start Now Clinical Risk Management Training with NHS Digital: A Review Blog post 2018 Start Now Backpack Report 2018 Start Now Developing design principles for a Virtual Hospice: improving access to care. Paper 2017 Start Now Design-led approach to co-production of values for collective decision-making Paper 2017 Start Now Living on the Edge: Design artefacts as boundary objects Paper 2017 Start Now Code Design: the role of boundary objects in research analysis Paper 2017 Start Now SCOTCAP Report 2017 Start Now Why do we need Pharmaceutical Care Pathways? Blog post 2017 Start Now Nursing Records Report 2017 Start Now Social Care Skills Landscape Article 2017 Start Now Mental Health Innovation Report 2017 Start Now Digital Skills for the UK Economy Executive summary 2017 Start Now Digital Diabetes - Communication Between Communicators (CBC): Supporting Behaviour Change Report 2017 Start Now The subtleties of care: illuminating relational care through design Paper 2017 Start Now Fostering engagement through creative collaboration Paper 2016 Start Now The Potential of Digital Solutions for Integration of Health and Social Care Services Report 2016 Start Now TITTAN Project Update and Workshop 2 Overview of Best Practices Report 2016 Start Now An Analysis of the Opportunities and Challenges Involved in the Formal Delivery of Self-Management Support in Diabetes using Digital Health Initiatives Report 2016 Start Now Report on the Exploratory on Smart Care in a Homely Setting Report 2016 Start Now Exploratory on e-Prescription in Scotland Report 2016 Start Now Interoperability: what’s it all about? Blog post 2016 Start Now Designed Engagement Paper 2016 Start Now A Digital NHS: An Introduction to the Digital Agenda and Plans for Implementation Executive summary 2016 Start Now Digital transformation strategy Executive summary 2016 Start Now Experience Labs: Co-creating Health and Care Innovations using Design Tools and Artefacts Paper 2016 Start Now Digital Empathy: Role of Empathy in Digital Health Interactions Report 2016 Start Now Design for empathy in collaborative creativity Paper 2016 Start Now Interaction Space: Older Adults and in-Home Systems Paper 2016 Start Now Cost of Low Back Pain Report 2016 Start Now Designing in Rural Highland Contexts: Exploring the Role of Technology in Facilitating Human Connections Paper 2016 Start Now Using Games Based Learning to Support Young People with Learning Disabilities Stay Safe Online Paper 2016 Start Now Defining Digital Health Report 2016 Start Now Transition from analogue to digital for telecare services in Scotland Executive summary 2016 Start Now Public Engagement Vs Private Engagement Report 2016 Start Now The Digital Health and Care Institute CDSS-related projects and abstracts Report 2016 Start Now Fast Forward: Accelerating Innovation in Health and Wellbeing Paper 2016 Start Now A new culture of innovation in Scotland - the case for Digital Health & Care Institute: an example of a new innovation model for the delivery of digital health and care in Scotland Report 2016 Start Now Exploratory Express on Electronic Health Records in Scotland Report 2016 Start Now Summary of NHS Scotland (NHSS) procurement strategies Executive summary 2016 Start Now Game Jam: Co-designing a Game-based Learning Tool on Internet and Social Media Safety with Young People with Learning Disabilities Report 2015 Start Now Developing a Design Brief for a Virtual Hospice Using Design Tools and Methods: a preliminary exploration Paper 2015 Start Now Computable Records: The Next Generation of the EMR Conversation Report 2015 Start Now Canadian Journey to a National Electronic Health Record Report 2015 Start Now Co-designing a digital directory of services Paper 2015 Start Now A Review of Electronic Health Records Systems Around the World Report 2015 Start Now Transforming healthcare through design-led innovation Paper 2015 Start Now The Estonian Journey to e-Governance Report 2015 Start Now The language of pain: better requirements for pain tools Paper 2014 Start Now Innovation in Diabetes: Ideas and Initiatives Executive summary 2014 Start Now Evaluation of Ambulance Based Troponin Measurements: A Feasibility and Impact Pilot Study of the Utility of Pre-Hospital POC Testing of Cardiac Biomarkers on Patients Presenting with Acute Chest Pain Report 2013 Start Now Resources DHI undertakes research, facilitates international knowledge exchange, and publishes academic outputs, grey literature, white papers and a variety of other digital resources focused on digital health and social care. 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  • DHI Projects

    Our projects “Innovation in digital health and social care must converge technical, service and business innovation to guarantee adoption and scalability.” 5G Feasibility Study Explore Censis, the Scotland 5G Centre, and DHI conducted a feasibility study in Moray to explore 5G opportunities for Health and Care services. The study identified key success factors for a community health network and highlighted the potential for service enhancement through 5G technology. AICE Europe Explore This 4-year, €6 million Horizon Europe programme includes NHS Highland, the University of Edinburgh, and the University of Strathclyde. It aims to replace up to 75% of optical colonoscopies with Camera Capsule Endoscopy (CCE), enhancing patient experience and hospital efficiency by using AI to streamline diagnostics and reduce errors. AIM4ALL Explore The AIM4ALL Proof of Concept aimed to enhance data collection for evaluating new healthcare products in Scotland, using CAR T-cell therapy as an example. The project was a partnership between DHI, Precision Medicine, and NHS Greater Glasgow and Clyde, and was funded by Scottish Enterprise and Cell & Gene Catalyst UK. Atrial Fibrillation Explore The Atrial Fibrillation (AF) project, a collaboration between DHI, NHS Lanarkshire, the University of Strathclyde, Napier University, and Bardy, aimed to detect paroxysmal AF using continuous monitoring devices. It focused on reducing stroke recurrence and supporting new stroke standards through co-design and evaluating digital device implementation. Backpack - Person-owned Data Store Explore The Personal Data Store (PDS), or "Backpack," aimed to enhance service access and enable integrated, person-centred care. In partnership with Mydex CIC, NHS Grampian, and Moray Social Health and Care Partnership, DHI worked with MS patients and professionals to improve personal information management for better service experiences. COVID-19 Clinical Assessment Tool (CAT) Explore This project repurposed the DHI-funded Trauma App to assess COVID-19 symptoms, deployed by NHS Greater Glasgow & Clyde. It facilitated 20,000 assessments by July 2021. Version 3 was completed, and a Stage 4 proposal was prepared before the project closed in October 2021. COVID-19 Community Co-management (Co3) Explore This project expanded the National Notification Service (NSS) by adding a self-service contact tracing form, crucial to the COVID-19 response. It facilitated rapid data collection and improved accessibility for positive cases. Care 'In Place' (CIP) Care Home Assessment Tool (CHAT) Stages 1 & 2 Explore This project aimed to rapidly develop and test the Care Homes Assessment Tool (CHAT) in at least two Health Boards/HSCP areas. CHAT supports staff in assessing, triaging, and accessing specialist clinical input for resident treatment. Diabetes Portfolio Explore DHI uniquely drives Diabetes Innovation in Scotland by collaborating with NHS, industry, academia, and individuals with lived experiences to advance innovation and funding opportunities. DigiBete Scale up project Explore This project aims to enhance Diabetes self-management and education for Children, Young People, and Families (CYPF) by expanding DigiBete, a patient-led digital platform supporting over 40,000 UK users. After a successful pilot in 2022-2023, additional funding will allow further scaling across NHS Scotland until July 2026. Digital Lifelines Scotland Explore Digital Lifelines Scotland, a £3.1 million programme funded by the Scottish Government and Drug Deaths Taskforce, aims to improve digital inclusion and health outcomes for drug users. Led by DHI, with SCVO and Simon Community Scotland, it operates through six key workstreams, including Digital Inclusion and Integration. Dynamic Scot Explore In response to COVID-19, DHI, NHS GGC, NSS, and Storm ID expanded a web app for COPD patients to self-manage at home, reducing hospital admissions. The "Dynamic-Scot" project used asynchronous messaging and patient data for clinical interventions and machine learning integration within NHS systems. FUTUREquipped Explore Preparing Scotland’s workforce to respond to the digital and technical revolution. Forth Valley Dermatology AI Explore DHI conducted co-design workshops to help NHS Forth Valley develop an AI-supported dermatology service. These workshops produced an analysis of the current state and a proposed AI solution for dermatology. The project report was well-received, and NHS Forth Valley is considering the next steps. Midlothian HSCP TEC Pathfinder - Innovating in the Frailty System Explore Midlothian Health and Social Care Partnership (MHSCP) received Scottish Government TEC Pathfinder funding to explore how digital technology can innovate the frailty care system in Midlothian. Partnering with DHI, MHSCP uses design-led approaches to engage citizens, clinical and service stakeholders, and key partners like the British Red Cross and VOCAL. Mindset Explore Innovate UK contracted DHI to review the UK's immersive reality technology for mental health therapeutics. The project produced a final report with recommendations from research and co-design workshops. Approved by UKRI, it has concluded, and DHI is now tendering for Phase 2 to support and upskill innovators. My Cancer MAI Care - applying gaming theory to redesign the patient cancer care journey and services Explore Macmillan Cancer Support commissioned DHI and Abertay University to develop a visual tool using gaming theory and AI to identify support needs of People Affected by Cancer (PABC). The tool analyses characteristics and similar cases to offer personalised care and resource planning, with interfaces for patients and health professionals. NHS volunteering Explore In March 2022, NHS HIS Community Engagement commissioned DHI to define requirements for a new national Volunteer Management System (VMS). Funded by the Scottish Government, DHI developed a future model for NHS Volunteering through workshops. This model will guide VMS procurement and modernize NHS Volunteering. A market-sounding exercise informed the preliminary budget. Person-centred Records (PCR) Explore "Once for the Patient" is a person-centred electronic record system for NHS Grampian, developed with DHI using co-design methodologies. Completed in spring 2021, it aims to enhance efficiency and effectiveness by ensuring records follow patients from admission to discharge. Project ValMed (Stages 1 & 2) Explore Janssen commissioned DHI and the University of Strathclyde to explore using digital technologies to measure individual interactions with their environment, focusing on prostate cancer. The project aimed to develop a methodology to assess daily functioning and the impact of medicines, determining their value to health and care providers. Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region Explore The £5m Rural Centre of Excellence for Digital Health and Care (RCE), funded by the UK Government and managed and delivered by the Digital Health & Care Innovation Centre (DHI), aims to advance Scotland's digital health agenda and support economic recovery. It includes a Demonstration & Simulation Environment (DSE) in Elgin and Living Labs for innovation collaboration across Moray. SCOTCAP Explore SCOTCAP, a DHI-led programme, developed a scalable national model for Colon Capsule Endoscopy (CCE) as a GI diagnostic test in Scotland. It enabled early community screening, reduced hospital referrals, and involved NHS Highland, NHS Grampian, and NHS Western Isles. Endorsed by the 2018/19 Programme for Government. TITTAN & TITTAN Covid-19 Explore The Network for Technology, Innovation, and Translation in Ageing (TITTAN) aimed to promote active, healthy ageing across Europe. Funded by Interreg Europe, DHI collaborated with six regional healthcare systems to exchange, benchmark, and implement innovative policies. The Community Pharmacy Scotland (CPS) Digital Hypertension Explore The Digital Hypertension project expanded on initial simulations of uploading blood pressure readings from a Bluetooth cuff to an app. It aimed to develop solutions for a national hypertension service via CPS pharmacies, producing a blueprint with cost modelling, service capacity estimates, and a roadmap for establishing a live service. The NWE-Chance (Interreg NWE) and the Digital Innovation Hub Explore The North West Europe Interreg CHANCE Project, completed in May 2022, focused on Hospital at Home innovation for heart failure patients in the Netherlands, Germany, and Belgium. It developed SME capabilities, tested home hospitalisation platforms in three hospitals, and collaborated with DHI to establish global protocols. The Right Decision Support Service (RDS) Explore The Right Decision Service (RDS) is Scotland’s national decision support service for health and social care. Funded by the Scottish Government and owned by Healthcare Improvement Scotland, RDS provides digital tools for safe, timely healthcare decisions based on validated evidence and patient-centred outcomes. Transforming Diabetes Care Through Innovation Explore Transforming Diabetes Care Through Innovation –mapping the current landscape and identifying future priorities in Scotland Type 2 Diabetes - Transforming the Diagnosis Conversation Explore Exploring person-centred approaches to diabetes care in partnership with NHS Lanarkshire to create a roadmap for future care. Type 2 Diabetes Framework Explore Co-Producing a National Framework to Prevent, Detect and Improve Outcomes for Type 2 Diabetes. 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  • Scottish Access Collaborative: Respiratory Report 

    Scottish Access Collaborative: Respiratory Report Porteous, A., Blank, L., Schauberger, U., Smith, P., Brooks, E. This report details the activity and outcomes of a series of design led workshops involving stakeholders of Respiratory services in the NHS Scotland. Participants came from 16 specialists’ areas and 6 different NHS Board areas, giving both a broad geographic and functional reach. The first step for the workshops was to identify common Respiratory patient symptoms, noting their importance. Issues were mapped for each symptom and areas to focus on agreed. Further discussion around these focus areas led to suggestions for sustainable improvement to Respiratory services. These ranged from reducing unnecessary initial, return and follow-up appointments and improving chronic infection and sleep apnoea pathways. Future work will involve national support to ensure the Respiratory community, along with primary care partners are supported to make the necessary changes to ensure efficient and effective patient pathways are achieved. View resource Next item Previous item Home / Resources (Item) /

  • Review of Emerging Trends in Digital Health and Care: A report by the Digital Health and Care Institute

    Review of Emerging Trends in Digital Health and Care: A report by the Digital Health and Care Institute Rooney, Laura and Rimpiläinen, Sanna and Morrison, Ciarán and Nielsen, Søren Lange The TEC requested a review of emerging trends in Digital Health and Care to inform future program direction in Scotland. The report captures the sector's position as of Autumn 2018, with trends likely to remain relevant for 3-5 years. While comprehensive, it's not exhaustive and hasn't undergone academic peer review. View resource Next item Previous item Home / Resources (Item) /

  • Moira Mackenzie

    Related Projects Return to team Moira Mackenzie Deputy Chief Executive Officer/Director of Innovation Moira is a key member of our executive team and she believes that the progress of any country can best be evidenced by the quality of care it provides to its most vulnerable citizens. She has over 30 years’ of experience in leading complex transformational change developments, enabled by digital within health, housing and care environments. Moira led West Lothian Council's ground-breaking Opening Doors for Older People Initiative, which inspired subsequent influential and high-profile roles including leadership of the Scottish Government’s National Telecare Development Programme and Head of Service for the high-achieving Scottish Centre for Telehealth & Telecare, which led the roll-out of Home & Mobile Health Monitoring, Telecare, computerised Cognitive Behavioural Therapy, and virtual consultations across Scotland. Within DHI, Moira leads senior stakeholder engagement, design, finance, comms & marketing functions to identify collaborative health & care opportunities where DHI can add the most value from its expertise in digitally enabled research & innovation. Connect on LinkedIn Email Next team member Previous team page Team page

  • Using Innovation to Develop Digital Tools for Public Health During the COVID-19 Pandemic

    Using Innovation to Develop Digital Tools for Public Health During the COVID-19 Pandemic Mark, Kate, Bradley, Jay, Chute, Chaloner, Sumpter, Colin, Adil, Mahmood and Crooks, George Technology has played a key role in enabling public health to respond to the COVID-19 pandemic at a pace and scale never seen before. The DHI assisted with development of two new digital services to enable testing and contact tracing at scale. The innovative methods for development of digital health tools included adopting an iterative approach, addressing the situational requirements posed by COVID-19, and democratising technology for purposes of pandemic control. A National Notification Service (NNS) for automation of delivery and feedback (if results messages were viewed) was developed and adopted by five of the 14 health boards in Scotland, processing over 7 million results since inception. The Simple Tracing Tools (STT) is an open-platform web-based app that is designed for data entry by contact tracing teams. STT was adopted by all local health protection teams and informed development of the national case management system. View resource Next item Previous item Home / Resources (Item) /

  • Transforming Conversations about Type 2 Diabetes

    Transforming Conversations about Type 2 Diabetes Raman, Sneha and Teal, Gemma This document provides a description of the work undertaken by the DHI, led by the Glasgow School of Art (GSA) in partnership with NHS Lanarkshire, to innovate care for people living with type 2 diabetes. The project was undertaken between December 2017 and May 2019, with the purpose of informing the strategy for delivering person-centred care for diabetes type 2 in Lanarkshire. The report is accompanied by a short film illustrating the co-design process, and a policy review undertaken by DHI colleagues based at the University of Strathclyde. View resource Next item Previous item Home / Resources (Item) /

  • Exploratory Express on Electronic Health Records in Scotland

    Exploratory Express on Electronic Health Records in Scotland Rimpiläinen, Sanna Express Exploratories at the eHealth Scotland-conference in Glasgow on the 1-2 March 2016 with the purpose of exploring the Electronic Health Records. View resource Next item Previous item Home / Resources (Item) /

  • A College–Innovation Centre Pilot Programme End of Programme Report

    A College–Innovation Centre Pilot Programme End of Programme Report FUTUREquipped Project This is the Executive summary to College-Innovation Centre Pilot Programme, FUTUREquipped, which ran over 12 months in 2018-19. The project was the largest college innovation project to date in Scotland, involving four Innovation Centres and 13 Scottish FE colleges. View resource Next item Previous item Home / Resources (Item) /

  • How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff

    How to navigate the digital shift in healthcare? An international review and analysis of frameworks used to support digital working by frontline healthcare staff ​ The Covid-19 pandemic accelerated the digital transformation of health and care, emphasizing the necessity of a skilled workforce. Consequently, there has been a surge in published frameworks globally aimed at supporting healthcare staff in digitally enabled work contexts, with this study focusing on understanding their intended purposes and shared elements. This document summarises an International Review and Analysis of Frameworks Used to Support Digital Working by Frontline Healthcare Staff. View resource Next item Previous item Home / Resources (Item) /

  • The language of pain: better requirements for pain tools

    The language of pain: better requirements for pain tools Jaatun, Ellen A.A., Dixon, Brian and Brooks, Elizabeth We describe a co-design method for development of an assessment tool for chronic pain. Here, by taking a "research through design" approach, we visualized and shared various strands of our domain knowledge. From this, a common understanding of the relevant issues was seen to emerge, which in turn facilitated creativity among the group. Thereafter, a collective proposal for a pain assessment tool was formulated After outlining this proposal, we move on to argue that, based on our experience this method provides a useful platform for interdisciplinary collaboration in healthcare technology development. View resource Next item Previous item Home / Resources (Item) /

  • Community Mental Health Interim Report

    Community Mental Health Interim Report Brooks, Elizabeth and Stengs, Grant Mental health is a complex, dynamic challenge and to support resilience and wellbeing in our communities it is evident from our research this requires a joined-up approach and shared vision. To get a complete picture of the landscape the DHI team engaged in interviews, workshops, and group discussions with a range of stakeholders from healthcare, community and third sector services. The following themes emerged from extensive stakeholder engagement as key needs to be accounted for to enable gold standard community mental health and wellbeing. View resource Next item Previous item Home / Resources (Item) /

  • Why do we need Pharmaceutical Care Pathways?

    Why do we need Pharmaceutical Care Pathways? Rooney, Laura This is a blog post on the need to develop Pharmaceutical Care Pathways. Developing a sustainable pharmaceutical care pathway is increasingly crucial in Scotland's healthcare system, aiming to share the workload with primary and secondary care services. The goal is to integrate pharmacists more deeply into the care pathway, contributing to personalised patient care. Building on initiatives like "The Right Medicine" from 2002, the Scottish government emphasizes closer collaboration between GPs, pharmacists, and other community services to enhance patient services beyond medication prescription. View resource Next item Previous item Home / Resources (Item) /

  • Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region

    Rural Centre of Excellence for Digital Health and Care Innovation in the Moray Region Project impact 12 simulations and 5 Living Labs 2-4 Significant inward investments and 30-50 high value jobs created Enhancement of existing local health and care/digital-related certified courses to include digital health and care-related modules The £5m Rural Centre of Excellence for Digital Health and Care (RCE), funded by the UK Government and managed and delivered by the Digital Health & Care Innovation Centre (DHI), aims to advance Scotland's digital health agenda and support economic recovery. It includes a Demonstration & Simulation Environment (DSE) in Elgin and Living Labs for innovation collaboration across Moray. Return to projects RCE live hub DHI identified 4 key areas of focus to support the remobilisation of health and care services in Moray. Learn more The Rural Centre of Excellence for Digital Health and Care Innovation (RCE) is a £5M project funded by the UK Government through the Moray Growth Deal. Delivered by Scotland’s National Digital Health & Care Innovation Centre (DHI) and focussed on the Moray local authority area, the initiative plans on becoming a key driver of the country-wide digital health & care agenda being promoted in Scotland and as a critical component of the remobilisation and economic recovery strategy. Summary Partners The primary aim of the RCE is to generate inward investment and high-value jobs in the region under the umbrella of the growth deal, in addition, co-creating digital assets will benefit health and social care services and citizens too. The RCE consists of an infrastructure and 5 living labs (projects) that will deliver assets capable of standalone adoption. The significant impact, however, on health and social care services and the user experience comes from the sum of these parts across the full health and care journey through a unique and innovative integrated approach. In addition, we have a skills strand aiming to create additional education opportunities to support the transformation of health and social care. This work looks at various aspects of Skills & The Future Workforce through the development and provision of courses and skills, including supporting Living Lab methodology and technical testing. Impact & value Living Lab 1 - Supported Self-Management and Living Lab 2 - Long-Term Conditions Co-Management (NHS) are being developed over three consecutive campaigns in partnership with the NHS diabetic and dietetic services, focusing on those living with type 2 diabetes and high BMI. The first R&D campaign will allow participants to access recommended diet and lifestyle management via the community connections platform and link them to community services such as Moray Leisure Centre (MLC) for targeted support. Campaigns 2 and 3 will develop digital tools to link those being supported by MLC with the dietetic (LL1) and dietetic (LL2) clinical teams via a PDS as required. Living Lab 3 - Care in Place aims to support easier access to social care services for both unpaid carers and frail older people being cared for, through access to a directory of local and national services, support and information in one place, which can be linked to a Personal Data Store (PDS): data can be reused to refer to services without the need for patients to retell their story. This workstream has now completed development of the first phase of the Community Connections platform and the PDS and will now move this to real-world testing. Progress to date Resources 230322 - Introducing the RCE on-demand video 230322 - Introducing the RCE slidedeck 230322 - Introducing the RCE post-event write up What is the Moray Growth Deal YouTube video My Moray website - Moray Growth Deal Full Moray Growth Deal official press release Moray Rural Centre of Excellence for Digital Health and Care Innovation Launch press release Blog from Karim Mahmoud on his thoughts on the Moray RCE launch event Staff related to the project Living Lab 4 - Smart Housing/Communities and Living Lab 5 - Mental Well-being are currently in the early stages of development. These initiatives are set to advance significantly over the next 12 months, with focused efforts on defining project objectives, engaging key stakeholders, and securing the necessary resources. The goal is to rapidly accelerate their progress, ensuring that both Living Labs deliver impactful innovations in their respective areas, contributing to the broader goals of enhancing smart housing solutions and improving mental well-being within communities. As these projects evolve, they will involve extensive collaboration with industry partners, researchers, and community representatives to ensure that the solutions developed are practical, scalable, and address real-world needs. Next steps Next project Previous project Projects index page

  • Person-centred Records

    Person-centred Records Bradley, Jay, Bruce, Angela and Rossi, G. Person-centred Records is a collaboration between NHS Grampian and the Digital Health & Care Innovation Centre (DHI). NHS Grampian has committed to the implementation of in-patient electronic record keeping that will provide a safer and more effective service for patients admitted to their hospitals. We worked with NHS Grampian hospital staff across all disciplines to design a single, person-centred, multi-disciplinary, electronic record that will follow the patient on their journey from admission to discharge. We employed design innovation methodologies to ensure that the recommended solutions were achieved with the person (patients and professionals) at the centre. View resource Next item Previous item Home / Resources (Item) /

  • An Analysis of the Opportunities and Challenges Involved in the Formal Delivery of Self-Management Support in Diabetes using Digital Health Initiatives

    An Analysis of the Opportunities and Challenges Involved in the Formal Delivery of Self-Management Support in Diabetes using Digital Health Initiatives Rooney, Laura This thesis critically examines self-management support services in Scotland through a gap analysis, highlighting the need for digital solutions to enhance national healthcare efficiency. It defines self-management and its significance, particularly in treating long-term conditions like diabetes. The analysis identifies gaps in current self-management support services and explores potential digital solutions, focusing on projects by the Digital Health and Care Institute and their implementation challenges. View resource Next item Previous item Home / Resources (Item) /

  • Design for empathy in collaborative creativity

    Design for empathy in collaborative creativity French, Tara and Teal, Gemma The role of the designer is changing from the ‘top-down’ creative to the humble designer (Slavin, 2016), fostering collaboration with a range of stakeholders and partnering with other disciplines as the ‘integrative discipline’ (Teal and French, 2016). As such, a new consideration of empathy is required to creatively engage people in co-creation using participatory design approaches. This paper discusses empathy within a participatory design approach, sharing methods and reflections of designing ‘with’ and ‘for’ empathy. The paper considers the role of the designer in engendering empathy in collaborative creativity and illustrates approaches from applied projects in the health and care context. View resource Next item Previous item Home / Resources (Item) /

  • COVID-19 Community Co-management (Co3)

    COVID-19 Community Co-management (Co3) Project impact By August ‘21, the application accounted for 40% of all contacts traced, reducing pressure on contact tracing staff The App went through full simulation, development and governance Deployed across 11 Scottish Health Boards This project expanded the National Notification Service (NSS) by adding a self-service contact tracing form, crucial to the COVID-19 response. It facilitated rapid data collection and improved accessibility for positive cases. Return to projects ​ ​ This project was a key part of the COVID-19 response and built on the functionality developed for the National Notification Service (NSS) to include a self-service contact tracing form to go out with each positive notification, allowing quick collection of data and enhancing the accessibility of the service. Summary Partners The Co3 service project delivered: • Design workshops for Co3 • Service models developed • A Minimum Viable Product • Engagement with further stakeholders on how this tool could be deployed more widely • A prototype patient-facing tracing capability completed in June 2020 • Product enhancements for additional Health Board onboarding completed Nov 2020 • Live, implemented version of the tool completed by December 2020 • Live deployment across the whole of Scotland completed Impact & value The App was prototyped by the end of May 2020 in line with the original timetable. The App went through full simulation, development, governance and deployment across 11 Scottish Health Boards (as it was not applicable for island boards). As at 21st August 2020, it accounted for 40% of all contacts traced which reduced pressure on contact tracing staff. A full evaluation was conducted as to the effect and efficiency of the tool. A second version of the tool was developed with changes based on lessons learned during practice enhancing the triage support offered by self-service in case of future peaks. The project was completed and handed over to Scottish Government. Progress to date Resources COVID-19 clinical assessments app walkthrough Staff related to the project ​ Next steps Next project Previous project Projects index page

  • Digital Health & Care Innovation Centre Phase 2 - Year 2 Annual Report (August 2020 to July 2021)

    Digital Health & Care Innovation Centre Phase 2 - Year 2 Annual Report (August 2020 to July 2021) Hughes, J This Digital Health & Care Innovation Cente (DHI) phase 2.0 year 2 Annual Report sets out the significant impact made by DHI over the last 12 months and our further planned contribution to: • the expansion of digital health and care innovation; • post COVID-19 Remobilisation and Recovery; and • Scotland’s Green Recovery. View resource Next item Previous item Home / Resources (Item) /

  • Bill Kendall

    Related Projects Return to team Bill Kendall Product Manager Bill is an IT professional with extensive experience in architecture, management and governance across diverse industry sectors, focusing in the last fifteen years on health and social care. Bill started his career as a physicist specialising in mathematical modelling and visual psychophysics research in military imaging design for the UK and NATO partners before transitioning full-time to IT architecture and strategy roles in Utilities and multi-sector engagements with a focus on health. As an Enterprise Architect working on ‘new business’ development, Bill has experience in digital service transformation through the development of roadmaps and pragmatic, multi-domain architecture development to evolve vision into sustainable change. Bill brings to the DHI an industry perspective and extensive IT skills to complement his innovation and design expertise, bridging between the demonstrator project domain and industry adoption at scale. Connect on LinkedIn Email Next team member Previous team page Team page

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