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Related Projects Return to team Flora MacLeod Board Member (IBM) Flora has spent over a decade building digital services for the public sector, largely the NHS. She’s an expert in creating complex health-focussed digital services that work for diverse group of specialist users, from people with complex diseases to clinicians working on cutting edge genetic science. She is a Design Director at IBM leading the Experience Design team for Healthcare and Life Sciences. Flora also has academic experience as an Honorary Research Fellow at Loughborough University, and regular guest lecturer at numerous universities including University of the Arts London, Cambridge University and Università Campus Bio-Medico di Roma. Flora is passionate about evolving the digital technology landscape and workforce, supporting a diverse group of creators to innovate new and inclusive solutions to problems. Connect on LinkedIn Email Next team member Previous team page Team page

Related Projects Return to team Catherine Cooper Senior Finance Assistant Catherine has been a part of the Digital Health and Care Innovation Centre as Senior Finance Assistant since June 2022 and has the responsibility of monitoring and reporting MRCE project’s financial performance. She holds a master’s degree in business management fields and is experienced in finance and accounting industry. Catherine is also a volunteer Treasurer for a local Parents Council Committee, providing finance support to be highly involved within education activity. Connect on LinkedIn Email Next team member Previous team page Team page

Public Engagement Vs Private Engagement Rooney, Laura Document analyses engagement in private vs public healthcare. View resource Next item Previous item Home / Resources (Item) /

Digital Skills for the UK Economy Morrison, Ciarán and Rooney, Laura The UK's digital economy has seen significant growth, with a 53% increase in new companies formed since 2010. The sector contributes 6% to the total UK economy. As technology advances, there's a rising demand for digital skills across various industries. Additionally, the shift towards online government services emphasizes the need for citizens to possess digital skills. It's crucial not only to enhance the skills of users but also to focus on improving the digital capabilities of innovators. View resource Next item Previous item Home / Resources (Item) /

Emerging Trends in Digital Health and Care: A Refresh Post-COVID Morrison, C., Rimpiläinen, S., Bosnic, I., Thomas, J. & Savage, J. Summary version of the longer report Emerging Trends in digital health and care (2022). It highights the key points from the report related to the ucpoming innovations and developments in digital health and care. View resource Next item Previous item Home / Resources (Item) /

Language of Pain: Merging multiple voices for improved chronic pain management Hepburn, Leigh Anne and Jaatun, Ellen Poster presenting early summary findings from Language of Pain research project. View resource Next item Previous item Home / Resources (Item) /

Transforming Diabetes Care Through Innovation Savage, J. This executive summary provides key insights from an online survey conducted by DHI's diabetes portfolio in Summer 2022, with 275 respondents primarily comprising individuals with lived experience of diabetes, their families, and NHS health and care professionals. Key themes include the significance of person-centred care, the necessity for mental health support, access to information and resources, and the widespread availability of diabetes technologies. Respondents proposed various innovation ideas, ranging from new care models to improved digital connectivity and self-management capabilities. View resource Next item Previous item Home / Resources (Item) /

Related Projects Return to team Aarya Kunte Research Associate Aarya is a Research Associate - Innovation Designer at the Highlands and Islands Centre of DHI. She is passionate about designing services to make them tangible to people. She is committed to collaborative problem-solving methods to build sustainable rural communities. She believes in community-based initiatives and transformation that involve place-based thinking. Aarya recently completed her post-graduation in Design Innovation and Environmental Design from the Glasgow School of Art. Since then she has had a growing interest in participatory design and codesign practices for qualitative research. She aims to apply her skills for digital innovation in the healthcare sector, focusing on rural Scotland and healthy rural life. Connect on LinkedIn Email Next team member Previous team page Team page

Future healthcare staff still ‘largely being trained to work in the non-digital world’, review finds . Rimpiläinen, S This is an article published in FutureScot magazine in June 2022 reporting on an extensive review of the Scottish education landscape carried out by the DHI, and its potential to support the digital transformation of health and care in Scotland. The review found that all the right ingredients to support the digital transformation of health and care in Scotland are in place, but not yet appropriately connected to do so. The review also found that health and care staff are still largely being trained to work in the non-digital work context. View resource Next item Previous item Home / Resources (Item) /

TITTAN & TITTAN Covid-19 Project impact 86 good practices shared across the partner regions including 13 from Scotland The project facilitated interregional workshops on innovative health procurement, innovation ecosystems, and citizen tech awareness Additional funding was secured to study COVID-19's impact on ageing, focusing on healthcare pathways and patient empowerment The Network for Technology, Innovation, and Translation in Ageing (TITTAN) aimed to promote active, healthy ageing across Europe. Funded by Interreg Europe, DHI collaborated with six regional healthcare systems to exchange, benchmark, and implement innovative policies. Return to projects ​ ​ The Network for Technology, Innovation and Translation in Ageing (TITTAN) aimed to tackle the common challenge of encouraging active and healthy ageing across Europe. Funded by Interreg Europe, DHI collaborated with 6 European regional healthcare systems to exchange, benchmark and implement good practices in policies which can foster the design, uptake and use of innovative solutions. Summary Partners The TITTAN project encouraged knowledge exchange through interregional workshops and case studies where experts and professionals from the partner regions across 3 thematic areas; How to update innovative health products/services through new public procurement practices How to promote the establishment of innovation ecosystems in the health sector How to raise citizen’s awareness about using new technologies for improving quality of life. DHI hosted 3 in situ visits in Scotland and participated in a partner insitu visit and a final knowledge exchange conference. Following the success of the TITTAN project, the partners were approved for additional funding to undertake further knowledge exchange activity looking at the impact of the COVID-19 pandemic on the ageing population with a specific focus on; Healthcare Delivery pathways Active and Healthy Ageing Ecosystems and Patient empowerment The good practice leads from TITTAN Covid-19 presented at the 3 thematic workshops. Workshop 1 was hosted by DHI and was a virtual event attended by over 30 attendees from the partner regions. A hybrid event took place in Galicia, Spain in September 2022 entitled ‘Covid and the Future of Healthcare’. Impact & value The TITTAN project and TITTAN Covid-19 reach completion in 2023 and delivered; A local action plan Presentation of good practices to regional partners across TITTAN and TITTAN Covid-19 thematic areas Good practices uploaded to the Interreg Good Practice Database (86 in total, 13 from Scotland) Knowledge exchange of good practices with stakeholders in Scotland including participation in in-situ visits This project is completed and closed. Progress to date Resources TITTAN COVID-19 Good Practices View the final assessment report for TITTAN COVID - 19 Watch the TITTAN video Visit the TITTAN project website Staff related to the project ​ Next steps Next project Previous project Projects index page

Related Projects Return to team Freyja Harris Research Fellow Freyja is a design researcher whose interest in design revolves around taking an empathetic approach to meaningful and creative engagement. Her background is in design consultancy where she worked with a range of public and third sector clients. Freyja graduated with a Masters in innovation design and since then has worked on a wide variety of projects. From understanding the experiences and preferences of young people around mental health support to exploring possible futures around research in a critical care setting. Connect on LinkedIn Email Next team member Previous team page Team page

Use of Participatory Apps in Contact Tracing: Options and Implications for Public Health, Privacy and Trust Buchanan, W., Imran, M., Pagliari, C., Pell, J. & Rimpiläinen, S. This report reviews digital approaches involving citizens in contact tracing efforts, addressing public health data needs, privacy concerns, technologies, and digital ethics, aiming to inform a consistent approach to digital contact tracing in Scotland, aligning with policy on secure, transparent, participatory, and privacy-respectful data sharing in response to the measures that needed to be put in place in response to the COVID-19 pandemic. Expert insights and recommendations cover desirable outcomes, secure and privacy-respectful system architecture, communication standards, and ethical challenges to secure public trust, applicable to broader aspects of digital health in Scotland. View resource Next item Previous item Home / Resources (Item) /

Report on Health Ageing 2.0 Key Challenges: High-Level Review of the Scottish Context Tatsi, Athina The World Health Organisation defines Healthy Ageing as maintaining functional ability for well-being in older age. The Aging 2.0 Grand Challenges report identifies 8 key challenges, including Brain Health, Care Coordination, and Financial Wellness. This report aims to provide Scottish-specific data on these challenges to inform innovative digital health solutions explored by the Scottish Healthy Ageing Innovation Cluster. View resource Next item Previous item Home / Resources (Item) /

Citizen-centred Data Sharing: National Identifiers Rooney, Laura One of the prime examples within the past few decades of citizen-centred data sharing has been the provision of people’s data to own, share and store through electronic ID systems. This has been implemented in several European regions already and has been hugely successful. This was achieved by aligning all of a person’s data to their national identification number or a national identifier. View resource Next item Previous item Home / Resources (Item) /

Participatory design of service innovation to support people and their carers in Moray Bradley, Jay., Joseph, Sonya Lizbeth., Shore, Linda, Harkis, Marlene. This paper describes the findings of a participatory-design project focussed on the use of modern, digital technologies to support people and their carer(s) in particular to improve access to services, better co-ordinate services and to make support packages more resilient. Design activities included a focus group and three participatory design workshops with health and care professionals, and several interviews with unpaid carers in Moray. The findings are presented as design concepts and insights that should help health and care delivery including supporting unpaid carers. The paper contributes four concepts alongside insights from unpaid carers. The concepts are at the time of writing being developed for future use in the region and the paper therefore describes the process of procuring simulated healthcare services to increase learning and improve the adoption of innovative service changes. The resulting commissioned innovative services, and long-lasting benefits of the service innovation, should economically benefit Moray. View resource Next item Previous item Home / Resources (Item) /

Baseline Workforce Survey Appendix 4 Digital Health & Care Institute & Wales, Ann This baseline survey of the specialist data, information and knowledge (SDIK) workforce in health and care in Scotland was designed to: • Provide an initial indicative description of that workforce as a baseline foundation for the next stages. • Seek confirmation (or otherwise) of the initial statement of scope of the Specialist Data, Information and Knowledge workforce in health and care (see appendix A) • Explore the future needs of SDIK staff in relation to: • Skills development • New ways of working Strategic stakeholder engagement and a scoping literature review undertaken to inform the development of the initial statement of scope of the SDIK workforce showed that this workforce is currently ill-defined, and relatively ‘invisible’ in terms of workforce planning and development. As such, it was anticipated that survey would be very much a baseline exploration. As such, the dissemination of the survey was through extensive use of known networks and communication channels. The survey was live from 7th December 2018 to 8th February 2019. See Appendix B for survey questionnaire. Associated with "Our Time to Shine" report. View resource Next item Previous item Home / Resources (Item) /

Game Jam: Co-designing a Game-based Learning Tool on Internet and Social Media Safety with Young People with Learning Disabilities Raman, Sneha and French, Tara Game Jam employed a participatory design approach to identify opportunities for an interactive game-based learning tool and, to co-design this with young people with learning disabilities for educating them on internet and social media safety. The project involved a sequential series of Experience Labs with the young people and trainers, which spanned a period of five months. Game Jam was carried out in partnership with the Midlothian Council and the University of the West of Scotland. Using an iterative design approach, four game concepts were co-created by participants and shared in the form of low fidelity prototypes. The final game concept was based on a consolidation of ideas from the four concepts to align with the participants’ preferences and incorporated training themes. View resource Next item Previous item Home / Resources (Item) /

Designed Engagement Teal, Gemma and French, Tara Designed Engagement uses design methods and skills to transform the way we talk to people in the community. We go to where people are, designing positive and thought-provoking public engagement to stimulate creative dialogue and explore new ways of addressing societal challenges. Involving the public in dialogue around changes to policy and the design of services is a key target for policy makers, however traditional approaches offer little scope for creativity and meaningful engagement. Design brings a wealth of expertise to create engaging experiences, facilitate dialogue, and translate insights into tangible outputs for decision makers. We introduce ‘Designed Engagement’ to denote design-led approaches to public engagement, illustrated through two examples of pop-up Designed Engagement. We discuss advantages, limitations, and implications for design, concluding with the need for further research to evaluate and demonstrate the contribution and value of design in public engagement. View resource Next item Previous item Home / Resources (Item) /

Nursing Records Bradley, Jay and Tulloch, Angela The report details the work and findings of an Experience Lab on Innovation of nursing records ran by Glasgow School of Arts (GSA) design team with representatives of the NHS Scotland nursing staff. The primary finding of the Experience Lab is a desire and need to move to electronic health records (EHRs). View resource Next item Previous item Home / Resources (Item) /

Fast Forward: Accelerating Innovation in Health and Wellbeing Teal, Gemma and French, Tara Design approaches to innovation in health and wellbeing offer an opportunity to accelerate innovation, embrace interdisciplinarity and embed users in development. Participatory design advocates involving users in the design process to achieve enhanced results in terms of efficiency and usability. The paper will discuss the challenges of applying novel creative approaches to accelerate participative innovation in health and wellbeing and offer some strategies for designers and design researchers who are working in this context. Conclusions are drawn about the need to understand how to better link upstream design research to implementation to further accelerate the rate at which transformative technology is embedded in health and care practice. View resource Next item Previous item Home / Resources (Item) /