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Scottish Access Collaborative Cardiology: Final Report Porteous, Alex and Blank, Line and Schauberger, Ute and Smith, Paul and Brooks, Elizabeth This report details the activity and outcomes of a series of design led workshops involving stakeholders of Cardiology services in the NHS Scotland. Participants came from 14 specialists’ areas and 6 different NHS Board areas, giving both a broad geographic and functional reach. The first step for the workshops was to identify common Cardiology patient symptoms, noting their importance. Issues were mapped for each symptom and areas to focus on agreed upon. Further discussion around these focus areas led to suggestions for sustainable improvement to Cardiology services. These ranged from supported patient-led follow-up to enhanced clinical triage. Future work will involve national support to ensure the Cardiology community, along with primary care partners are supported to make the necessary changes to ensure efficient and effective patient pathways are achieved. View resource Next item Previous item Home / Resources (Item) /

Global Examples of COVID-19 Surveillance Technologies Flash Report Rimpiläinen, Sanna and Thomas, Jennifer and Morrison, Ciarán This report offers a snapshot of various technologies utilized or in development for COVID-19 surveillance as of early April 2020, with detailed descriptions of select apps worldwide. As the situation evolves rapidly, the report acknowledges that developments may have progressed further by the time of publication. View resource Next item Previous item Home / Resources (Item) /

Review of Current Use of Digital Solutions for Mental Health Morrison, Ciarán This report provides an overview of current digital solutions utilised for managing mental health conditions, referencing relevant Scottish Government policies and conducting a market analysis of available products and services for prevention, diagnosis, and treatment. While various digital tools and platforms are in use across England and Scotland, their identification proved challenging, suggesting a lack of visibility that could hinder access and understanding for citizens, especially concerning services outside of the NHS. View resource Next item Previous item Home / Resources (Item) /

Making technology meaningful in social care French, Tara and Tulloch, Angela The shift in health and social care towards proactive, responsive, and preventative models emphasizes the need for technology integration to enhance care interactions and experiences. The 'Tech Rights' report by Scottish Care highlights the current landscape and recommends an ethical and rights-based approach to technology development in social care. Exploring challenges and perspectives from a technology event organized by Scottish Care provides insights into the opportunities for technology in social care in Scotland, focusing on its role for individuals, providers, and practices. View resource Next item Previous item Home / Resources (Item) /

Mental Health Innovation French, Tara and Teal, Gemma The project aimed to explore the landscape of mental health services in Scotland, seeking input from various stakeholders including individuals with lived experience, families, carers, and service providers. Design researchers collaborated with people with lived experience to understand their journey of seeking, experiencing, and thriving with support. Short public engagement events were conducted to gather insights from a diverse range of individuals, leading to the emergence of a new concept for a digital resource supporting mental health access. Partnerships with the University of Edinburgh, University of Glasgow, NHS 24, Mydex CIC, and Tactuum were instrumental in informing the development of digital mental health services by NHS 24. View resource Next item Previous item Home / Resources (Item) /

Digital Health & Care Innovation Centre Phase 2 - Year 1 Annual Report (August 2019 to July 2020) Hughes, J The first year of Phase 2 of DHI has been interesting, satisfying and challenging in equal measure. This year has seen the successful closure of a number of projects, whilst others have further evolved and expanded as the results of our work have demonstrated real added value to the health and care system as well as real benefits to patients, service users and their families. View resource Next item Previous item Home / Resources (Item) /

Moray's new rural Centre of Excellence for Digital Health & Care Innovation: a hub for inclusive engagement for transformational social impact Mahmoud, K., Bradley, J. & Hughes, J. This is a poster introducing the Rural Centre of Excellence for digital health and care innovation: a hub for inclusive engagement for transformational social impact, is a £5 Million capital investment from the UK Government, delivered through the Moray Growth Deal by the Digital Health & Care Innovation Centre, to support the remobilisation of health and care services in Moray, by investing in research and innovation activities aligned to the digital health and care agenda. View resource Next item Previous item Home / Resources (Item) /

High Level Mapping of Relevant Existing Capability/Competency/Career Frameworks: Appendix 2 Digital Health & Care Institute & Wales, Ann This paper provides a high-level mapping of existing capability / competency / career frameworks relevant to the special data, information and knowledge workforce in health and care in Scotland. It is informed by: • Early discussions of the project steering group • Literature search • Interviews with strategic stakeholders It is anticipated that this initial mapping will be augmented through iterative engagement with stakeholders and finalised in the final SDIK Scoping Report to provide a composite overview of data, information and knowledge workforce capabilities to date . Associated with "Our Time to Shine" report. View resource Next item Previous item Home / Resources (Item) /

5G Feasibility Study Project impact Feasibility study developed to identify 5G opportunities The study identified key success factors for a community health network showcasing service enhancements through 5G communications ​ Censis, the Scotland 5G Centre, and DHI conducted a feasibility study in Moray to explore 5G opportunities for Health and Care services. The study identified key success factors for a community health network and highlighted the potential for service enhancement through 5G technology. Return to projects ​ ​ Censis partnered with the Scotland 5G Centre and DHI to undertake a high-level feasibility study focussed on the Moray region to understand the potential opportunities for Health and Care services if 5G connectivity was enabled. The study has identified the critical success factors for a community-level health network designed to demonstrate the potential for service enhancement using 5G communications. This project was completed and closed in Autumn 2021. Summary Partners ​ Impact & value ​ Progress to date Resources Associate feature: Changing the dynamics of 5G rollout (Hollyrood article) Staff related to the project ​ Next steps Next project Previous project Projects index page

Thoughts on Citizen Empowerment and Person-centred Care Crooks, George In current medical literature, there's widespread mention of citizen empowerment and person-centered care, yet implementing these concepts poses a significant challenge. Amid rising demand and limited resources in healthcare, the realization is dawning that technology-enabled care could offer sustainable solutions. While consumer electronics companies have long prioritized customer satisfaction through hassle-free, personalized interactions, the healthcare system lags behind in adopting similar approaches, prompting reflection on this disparity. View resource Next item Previous item Home / Resources (Item) /

Related Projects Return to team Dr Abigail Lyons Senior Business Innovation Manager Dr Abigail Lyons leads on Industry engagement. She helps companies advance the market readiness of their digital health products & services, connecting them with the right support for their stage of development. She also leads a women’s health theme, with a focus on cardiovascular health data. Abby qualified in Immunology and Molecular Biology and her subsequent career has woven through the triple helix of industry, academia and the public sector in Scotland and the US. She worked as a postdoc researcher at the Mayo Clinic and a product development scientist in the Cardiac Surgery division of Medtronic in Minnesota. More recently, she was a programme manager at Scottish Enterprise where she managed complex multi-partner initiatives across a range of sectors and led collaborative teams to commercialise customer-centric technologies and spin-out investor-ready companies. Connect on LinkedIn Email Next team member Previous team page Team page

Code Design: the role of boundary objects in research analysis Johnson, Michael and Ballie, Jen and Thorup, Tine and Brooks, Elizabeth In times of rapid social, economic, environmental, and technological change designers can play a valuable role by applying their creativity to catalyse innovative solutions to address complex problems. As they do so, it becomes apparent they need to ask fundamental questions about what they make, how they make it, and who for. The mindsets and postures of designers often go unnoticed and unacknowledged, but they profoundly influence what is identified as a problem and how it is framed and addressed. This paper draws upon a research project titled ‘CO/DEsign’, which explores the application of agile co-design methods in an endeavour to understand and identify the most appropriate approach for rigorous analysis. The ‘CO/DEsign’ project argues that, while it is important to draw upon other disciplines and borrow methods such as thematic analysis, further methods should be developed that better represent and support designers and their approaches. View resource Next item Previous item Home / Resources (Item) /

Digital Diabetes - Communication Between Communicators (CBC): Supporting Behaviour Change Johnson, Michael, Teal, Gemma, Thorup, Tine and Ballie, Jen Using role play and co-design to explore how health professionals would like to be supported to embed communication and behaviour change techniques in their consultations with people living with diabetes. View resource Next item Previous item Home / Resources (Item) /

Clinical Risk Management Training with NHS Digital: A Review Barry, Michael After completing the Maker's Academy software development course in 2016, I embarked on my journey as a self-titled "Clinician Software Developer" in 2017, aiming to revolutionize healthcare technology. My initial project involved digitizing the "heart attack" treatment pathway in the Emergency Department, but encountered compatibility issues between browsers, highlighting the challenges of translating software across different platforms. View resource Next item Previous item Home / Resources (Item) /

John Jeans CBE Board Chair & Member (Industry) Professor George Crooks OBE Chief Executive Officer Moira Mackenzie Deputy Chief Executive Officer/Director of Innovation Janette Hughes Director of Planning & Performance Chaloner Chute Chief Technology Officer Aarya Kunte Research Associate Dr Abigail Lyons Senior Business Innovation Manager Alex Porteous Project Co-ordinator Angela Bruce Research Fellow Angus McCann Board Member (Industry) Anna Whyte Project Support Officer Bill Kendall Product Manager Bobby Laing Graduate Innovation Intern Brian O’Connor Board Member (Industry) Carrie Thomson Digital Lifelines Scotland Portfolio Lead Cate Green Production Manager Catherine Cooper Senior Finance Assistant Charles Sweeney Board Member (Industry) Chris Charalambous Graphic Designer & Marketing Assistant Chris Malarkey Finance Officer Dave Moreton Consultant Support Don McIntyre Design Director Flora MacLeod Board Member (IBM) Freyja Harris Research Fellow Gabriele Rossi Design Technologist Gemma Teal Research Fellow Professor Gordon Hush Board Member (Glasgow School of Art) Grant Reilly FCIM CMktr Head of Communications & Marketing Professor Sir Harry Burns FRSE Board Member (University of Strathclyde) Dr Jay Bradley Research Fellow Jennifer Thomas Skills and Project Manager Joanne Boyle Head of Engagement John Murray Programme Manager Jonathan Cameron Board Member (Scottish Government) Kara Mackenzie Project Co-ordinator Karim Mahmoud Commercial Innovation Lead Lisa Welsh Programme Manager Dr Lynne Douglas Board Member Professor Margaret Whoriskey MBE Head of Innovation for Care and Well Being Marie Simpson Programme Manager Marissa Cummings Research Fellow Mateus Freitas Digital Content Creator Michelle Brogan Service Development Manager Michelle MacDonald Project Support Officer Olivia Dunbar Events, Marketing & PR Assistant Pamela Mooney Programme Manager Dr Peter Fuzesi Research & Knowledge Management Officer Robert Fender Legal & Commercial Manager Dr Sanna Rimpiläinen Head of Research and Skills Shirley Sharp Office Manager & Personal Assistant to the CEO Sneha Raman Research Fellow Sonya Lizbeth Joseph Research Associate (R&D Service Innovator) Our team The Digital Health & Care Innovation Centre (DHI) comprises a team of multi-cultural and multi-lingual individuals, with extensive skills, experience, and a shared commitment to transform great ideas into real digital health and social care solutions. ​ Our core team is supported by a Senior Management Team (SMT), Senior Leadership Team (SLT), and Board of Directors. Filter by sub-team DHI Board SLT SMT Team DHI Board Meeting Minutes 23/05/2024 DHI board meeting minutes – still to receive 29/02/2024 DHI board meeting minutes 23/11/2023 DHI board meeting minutes 24/08/2023 DHI board meeting minutes 25/05/2023 DHI board meeting minutes 16/02/2023 DHI board meeting minutes DHI Board Terms of Reference DHI Board Terms of Reference (2018) DHI Board Members Code of Practice (2018) Home / Team /

International Practice on Digital Apps Nielsen, Søren Lange This landscape review examines international initiatives for assessing mobile health and wellbeing apps, identifying seven key quality parameters across initiatives. Among them, 'Privacy/Data protection', 'Credible sources/Evidence-based information', and 'Functionality' are highly represented. The UK-based Digital Assessment Questions (DAQs) cover all parameters comprehensively, making them recommended for assessing health and wellbeing apps for mPower interventions. View resource Next item Previous item Home / Resources (Item) /

NHS volunteering Project impact A vision and plan for a national, digitally-supported model of volunteering Set out the steps to transforming the current NHS Volunteering service to meet the demands of NHS Scotland, patients, and volunteers Secured support for realising the programme through funding the transformation programme and underpinning tooling In March 2022, NHS HIS Community Engagement commissioned DHI to define requirements for a new national Volunteer Management System (VMS). Funded by the Scottish Government, DHI developed a future model for NHS Volunteering through workshops. This model will guide VMS procurement and modernize NHS Volunteering. A market-sounding exercise informed the preliminary budget. Return to projects ​ ​ In March 2022 NHS HIS Community Engagement asked DHI to conduct a scoping study (‘Stage 1’) to define core functional requirements and deployment options for a new national Volunteer Management System (VMS) to replace the current Volunteer Information System with a new solution better suited to the needs of NHS Volunteering. The project was set within the context of the new national volunteering strategy, which aims to build capacity in volunteering supported by appropriate tools, processes and models. The Scottish Government subsequently funded DHI for ‘Stage 2’ to define the structural and operating models of the NHS Volunteering ‘future state’, and to draft key processes and new volunteering engagement models as a precursor to procuring the new VMS. Through a series of workshops and small group sessions with NHS Volunteer Managers from across Scotland plus Scottish Government stakeholders, a new ‘future state’ model of NHS Volunteering was prepared, including converged national processes, agreed data sets, and impact and reporting requirements for driving ongoing investment in volunteering as a key national resource. The output was framed to inform the procurement of the VMS, and to be a template and guide for the transformation of the ‘business of volunteering’, helping NHS Volunteering evolve as a modern, coherent national service. DHI arranged a market-sounding exercise, with the output being used by the Scottish Government to set a preliminary budget for the new service. Summary Partners ​ Impact & value The project outputs have been completed and approved by NHS HIS and has been closed. DHI worked closely with NHS HIS:CE to complete an Outline Business Case to secure funding for the new VMS and the service transformation. The case received broad support and has been submitted to Scottish Government for approval. Progress to date Resources Staff related to the project ​ Next steps Next project Previous project Projects index page

Related Projects Return to team Flora MacLeod Board Member (IBM) Flora has spent over a decade building digital services for the public sector, largely the NHS. She’s an expert in creating complex health-focussed digital services that work for diverse group of specialist users, from people with complex diseases to clinicians working on cutting edge genetic science. She is a Design Director at IBM leading the Experience Design team for Healthcare and Life Sciences. Flora also has academic experience as an Honorary Research Fellow at Loughborough University, and regular guest lecturer at numerous universities including University of the Arts London, Cambridge University and Università Campus Bio-Medico di Roma. Flora is passionate about evolving the digital technology landscape and workforce, supporting a diverse group of creators to innovate new and inclusive solutions to problems. Connect on LinkedIn Email Next team member Previous team page Team page

Related Projects Return to team Catherine Cooper Senior Finance Assistant Catherine has been a part of the Digital Health and Care Innovation Centre as Senior Finance Assistant since June 2022 and has the responsibility of monitoring and reporting MRCE project’s financial performance. She holds a master’s degree in business management fields and is experienced in finance and accounting industry. Catherine is also a volunteer Treasurer for a local Parents Council Committee, providing finance support to be highly involved within education activity. Connect on LinkedIn Email Next team member Previous team page Team page

Public Engagement Vs Private Engagement Rooney, Laura Document analyses engagement in private vs public healthcare. View resource Next item Previous item Home / Resources (Item) /