SCOTCAP is a potential new NHS Scotland service for delivering video capsule endoscopy which would replace or complement existing colonoscopy services. A trial is currently being run in the Highlands and Islands of Scotland between NHS Highlands and Corporate Health. This report is the result of a single design workshop to look at the experience of those staff delivering the trial and future service and those patients that have taken part in the ongoing SCOTCAP trial. The material presented and discussed at the workshop resulted from a review of existing documentation on a potential video endoscopy service in Scotland. The workshop was attended by two GPs from rural practices who have trialled capsule endoscopy, two nursing staff (one from NHS Scotland and one from Corporate Health), two patients who have taken part in the trial and a further representative from Corporate Health.