The Digital Dashboard Experience Lab project, initiated by the University of the Highlands and Islands and NHS Highland, aimed to enhance virtual consultations for diabetes management.

The project addressed challenges in discussing diabetes data during virtual consultations by proposing a Digital Dashboard.

Through pre- and general labs, three overarching themes emerged: Empowerment and Readiness, Equity and Collaboration, and Timeliness of Information and Insight.

These insights informed recommendations for designing digital tools to support person-centered consultations, culminating in a concept for the ideal Digital Dashboard and the next steps for its development.