Design innovation
Design innovation sits at the heart of the Digital Health & Care Innovation Centre (DHI), helping us shape the future of health and social care services.
Multidisciplinary expertise
We tailor our tools and methods to each project’s unique needs and stakeholder groups. Our process emphasises collaborative creation and iterative prototyping, ensuring each solution is thoughtfully developed and refined.
Creative practice
We tailor our tools and methods to each project’s unique needs and stakeholder groups. Our process emphasises collaborative creation and iterative prototyping, ensuring each solution is thoughtfully developed and refined.
Participatory design
From the project onset, we partner with citizens and stakeholders, employing creative methods to collaboratively redefine and deepen understanding of challenges. Our participatory approach includes visualisation, co-creation, prototyping, and simulation, transforming insights into actionable designs for future services.
Envisioning the future
Utilising narrative and visual storytelling, we collaborate with stakeholders to map current and future states, imagining preferred outcomes for health and social care. Our context-sensitive methods focus on delivering significant, co-designed results with tangible impacts.
Continuous evolution
As DHI advances its specialised design capabilities, Scotland’s health and social care services, continually benefits from and contribute to the progressive landscape of design research and practice in health and social care.
Design innovation framework
Person-centred Records (PCR)
"Once for the Patient" is a person-centred electronic record system for NHS Grampian, developed with DHI using co-design methodologies. Completed in spring 2021, it aims to enhance efficiency and effectiveness by ensuring records follow patients from admission to discharge.
Spotlighting impactful innovation
"At every stage of the process the design of artefacts, interactions and experiences is utilised to elicit expert knowledge, incorporate individual and social experience, and acknowledge observable behaviours and processes."
Professor Gordon Hush
Head of the Innovation School,
The Glasgow School of Art
Approach
We adopt a person-centred, equitable approach which focuses on the lived experience of citizens, using our innovation process model to work with individuals and organisations across government, academia, and industry to:
-
Understand diverse and sometimes competing perspectives
-
Define clear, harmonised requirements
-
Establish technically robust solutions that respond to individual needs and are ready for adoption